Minerva-Soft offers IT solutions and software engineering services
Clients who have already chosen our services or solutions:
Virtual Telephone Exchange
Set up your unique telephone system
Use our cloud-based telephony service!
- Monthly fees that you can deduct as costs - no investments, loyalty periods or obligations
- No need to buy a PBX - the system can be expanded to handle several hundred extensions
Do you have a special need? We assess it, design it, develop it and deliver it! Multiple sites, complicated system? We do it within your budget!
Call Center
from the cloud
Serving customers efficiently and professionally should not only be a concern for big companies.
MinervaTel offers a Call Center solution that can be run by even one employee. Boost the performance of your business and lower your communication costs in one step without ever changing your business processes/plan.
Win new clients, strengthen your market position and make your business communication processes more effective by using MinervaTel solutions.
Web trunk & web VoIP plugin
Minerva-Soft’s web trunking service offers Internet based communication channels (voice, instant message, video) from a web browser or a mobile app. With the web trunk, your customers can call your Call Center through your company’s website or customer portal (e.g. e-bank), or using your mobile application. With the push of a button they can connect to your Call Center through an authenticated and secure channel.
Minerva-Soft’s state-of the-art Voice-over-IP Software Development Kit (SDK) allows us to build your own SIP based softphone applications such as Call Center frontend, softphones, mobile and encrypted communication solutions in a fast and cost effective way.
Communication features-
- Peer-to-peer calling
- End-to-end encryption
- Secure authentication
- Proxy Support
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- HD sound quality
- NAT/Firewall support
- TCP and TLS transport
- Secure RTP
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- Quality of Service
- Packet loss concealment
- Automatic Gain Control
- Echo Cancellation
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- Instant Messaging
- Presence
- DTMF sending and detection
- STUN, ICE, TURN support
Minerva-Soft provides professional services for information technology customers and partners in the following areas:
- IT consultation and planning
- Development of custom IT and telecommunication solutions
- System integration
- Support and maintenance
